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Do you offer any Guarantee or Warranty ? Again its another "Yes and No" answer. We guarantee that our work is correct, and done to "equal to" or "better than" generally accepted standards for our industry. We also guarantee that our materials are good quality, with no obvious structural defects. To promise any more than this, we feel, may promote un-realistic expectations. A Handcrafted log home is a very beautiful thing and no plastic, extruded, manufactured product will ever come close to the character and atmosphere of a natural, hand crafted log home. But we need to remember: This is a Natural Product, the logs come from nature, not an assembly line, these are the trunks of trees, we simply remove the bark and fit them together into walls and beams for your home. Logs are wood; quite large pieces of wood at that; and as they dry there will be some shrinkage some settling and some checking (drying cracks) and even some twisting. We use the best and latest techniques we know of to limit the shrinkage, checking and twisting, but its still going to happen to some small degree. These are all normal and to be expected in a Handcrafted Log Home. We are currently discussing with |
